Dear Neighbor,
Here in Houston, we value and rely on our post offices to deliver our mail, medicine, paychecks, social security checks, ballots, and so much more. Which is why, when many of you contacted me with concerns about our local post offices, I called for investigations and was pleased to see improvements implemented. As my office continues to work with the U.S. Postal Service (USPS) to ensure the safe and timely delivery of mail, I thank you all for your patience and input. In the meantime, here are some official USPS resources you may find helpful:
- Protect Yourself: If you are experiencing mail theft, learn how the U.S. Postal Inspection Service recommends you protect yourself and others here.
- Contact USPS: If you’re having issues or have questions about your mail, you can contact USPS for a variety of solutions and tips here.
- Report a Crime: If you’ve witnessed or are victim to a mail-related crime, you can report it to the U.S. Postal Inspection Service here.
- 📞 Speak to a Postal Inspector at 877-876-2455
- Use Informed Delivery: Sign up for USPS Informed Delivery to preview incoming mail and track/reschedule packages.
- Hold Mail: If you’re planning to be out of town, you can use the USPS Hold Mail function to safeguard your mail at your local Post Office until you return.
- If you plan to be gone longer than two weeks, you can also set up USPS Mail Forwarding to have your mail forwarded to a temporary address.
- Find Missing Mail: If you suspect that your mail is lost or delayed, you can start a search for your missing mail and receive periodic updates here.
- File a Claim: If your lost or stolen mail was insured, you can file a claim with USPS here.
As always, I am honored to represent you and I am here to help you. Please call my office at (713) 353-8680 or (202) 225-2571 or email me at fletcher.house.gov/contact at any time to ask for assistance, file an inquiry with a federal agency, or share your thoughts. My team and I are here to help.
