Hurricane Beryl Resources

Highlights
1. If you use durable medical equipment, like oxygen machines, that rely on power, please call my team at 713-353-8680 to see if we can help.
2. To report power outages or set up power alerts, call 3-1-1 or click here.

If you need shelter

  • If you or someone you know is without shelter and in need of transportation, call 3-1-1.
  • If you’re in Fort Bend County and need shelter, you can relocate to the Fort Bend County Fairground, Building C, at 4310 Hwy. 36 South in Rosenberg.  The facility is currently open 24/7, is offering services to refill oxygen tanks, and pets are allowed. 

If you need a cooling center
The following cooling centers are open Monday, July 15:

Harris County

  • Metropolitan Multi-Service Center at 1475 West Gray St. from 2 p.m. to 6 p.m. 
  • Alief Regional Library (inside the Alief Neighborhood Center) at 11903 Bellaire from 9 a.m. to 6 p.m.
  • Montrose Neighborhood Library at 4100 Montrose Blvd. from 9 a.m. to 6 p.m.
  • Oak Forest Neighborhood Library at 1349 West 43rd St. from 9 a.m. to 6 p.m.
  • Bayland Community Center at 6400 Bissonnet St. from 9 a.m. to 6 p.m.
  • Southwest Multi-Service Center at 6400 High Star Dr. from 9 a.m. to 6 p.m.
  • Hockley Community Center at 28515 Old Washington Rd. from 9 a.m. to 6 p.m. 
  • Radack Community Center at 18650 Clay Rd. from 9 a.m. to 6 p.m. 
  • Acres Homes Multi-Service Center at 6719 W. Montgomery Rd. from 9 a.m. to 6 p.m. 
  • Sunnyside Multi-Service Center at 4410 Reed Rd. from 9 a.m. to 6 p.m.
  • Moody Community Center at 3725 Fulton St. from 2 p.m. to 8 p.m. 
  • Lincoln Community Center at 979 Greenshaw St. from 10 a.m. to 6 p.m.
  • Julia C. Hester House at 2020 Solo St. from 5 a.m. to 6 p.m. 
  • West University Library at 6108 Auden St. from 11 a.m. to 8 p.m.
  • Robinson-Westchase Neighborhood Library at 3223 Wilcrest Dr. from 12 p.m. to 8 p.m.
  • Walter Library at 7660 Clarewood Dr. from 10 a.m. to 6 p.m.

Fort Bend County

  • River Pointe Church at 21000 Southwest Fwy. from 12 p.m. to 6 p.m.

The following cooling centers will be open in Fort Bend County on Saturday, July 13 from 10 a.m. to 5 p.m.:

  • Friends of the Fort Bend County Libraries University Branch at 14010 University Blvd. in Sugar Land
  • First Colony Public Library 2121 Austin Pkwy. in Sugar Land
  • Fort Bend County Library at 1001 Golfview Dr. in Richmond

If you’re having a life-threatening emergency

  • If you have a life-threatening emergency, call 9-1-1. But city officials urge you to leave 9-1-1 calls for emergencies only.  Call 3-1-1 for other non-life-threatening emergencies.

If you need food or water
The following distribution sites will be open Wednesday, July 10 through Friday, July 12 from 11 a.m. to 1.pm.:

  • Bayland Community Center at 6400 Bissonnet St.
  • Radack Community Center at 18650 Clay Rd.

If you see fallen trees or debris 
 Houston

  • You can call the City at 3-1-1 or 713-837-0311 to report fallen trees or limbs that are blocking roads.
  • If you’re in Harris County Precinct 4, you can call 832-927-4444 to report fallen trees or debris that are blocking roads. You can also request a service online here or email the precinct at service@hcp4.net. 

Sugar Land

  • Call 3-1-1 or 281-275-2900 if debris is encountered in the roadway.
  • Sign up for the City’s Emergency Notification System here.

If you see fallen power lines or traffic light outages

  • If you see downed power lines, stay 35 feet away at all times.  Any downed power line is considered active.  Immediately report the downed power line or traffic light outage to 3-1-1. 

If you have damages 

  • If your home sustained damages, you can submit a report to the Texas Division of Emergency Management here.  This allows for officials to connect resources and services to residents.
  • You can call 2-1-1 to find additional resources or to get help making decisions.
  • Take photos of any damage, make a list of your losses, and save all repair receipts ahead of any inspections.  If you have insurance, be sure to photograph the make, model and serial number for appliances such as washers, dryers, hot water heaters, kitchen appliances, TVs and computers.
  • Residents are encouraged to report damage through the Individual State of Assessment Tool (iSTAT), which can be accessed at damage.tdem.texas.gov. 
  • For Harris County residents, more information can be found here.

To protect from scams

  • For people living and working in the path of Hurricane Beryl as it moved through Texas, recovery is the number one priority right now.  Unfortunately, scammers take advantage of situations like these.  Please see the following information from the Federal Trade Commission (FTC) on how to protect yourself from scams as you recover from Hurricane Beryl.  Also available in Spanish at Protégete de las estafas mientras te recuperas del huracán Beryl.

  • In some cases, thieves try to apply for FEMA assistance using names, addresses and Social Security numbers they have stolen from survivors.  If a FEMA inspector comes to your home and you did not submit a FEMA application, your information may have been used without your knowledge to create a FEMA application. If so, please inform the inspector that you did not apply for FEMA assistance so they can submit a request to stop further processing of the application.  If you did not apply for assistance, but receive a letter from FEMA, please call the FEMA Helpline at 800-621-3362.

  • FEMA Disaster Survivor Assistance (DSA) crews, housing inspectors and other officials are working in areas impacted by the hurricane. They carry official identification badges with photo IDs.  FEMA and U.S. Small Business Administration (SBA) representatives never charge applicants for disaster assistance, inspections or help in filling out applications.  Don't give your banking information to a person claiming to be a FEMA housing inspector.  FEMA inspectors are never authorized to collect your personal financial information.

  • If you believe you are the victim of fraud or a scam, report it immediately to your local police or sheriff's department or contact the Office of the Texas Attorney General Consumer Protection Hotline at 800-621-0508.  If you suspect fraudulent activity involving FEMA, you can report it to the FEMA Fraud Branch at:  StopFEMAFraud@fema.dhs.gov, fax: (202) 212-4926 or write to: FEMA Fraud and Internal Investigation Division, 400 C Street SW Mail Stop 3005, Washington, DC 20472-3005.

Federal Emergency Management Agency (FEMA) Assistance


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