Today, Congresswoman Lizzie Fletcher (TX-07) announced that her office has successfully closed 5,000 constituent cases for residents of Texas’ Seventh Congressional District.  Her office provides assistance for residents with their cases before federal agencies, ranging from assistance obtaining benefits from Social Security, Veterans’ Administration, and Medicare; obtaining visas and renewing passports; and many other matters before the agencies.  Since the beginning of the COVID-19 pandemic, Congresswoman Fletcher’s office has also helped small businesses obtain federal relief, ensured constituents received their economic impact payments from the IRS, and helped individuals navigate unemployment claims. 

“I am proud that our TX-07 team has hit another milestone: helping more than 5,000 residents in our district get the help they need,” said Congresswoman Lizzie Fletcher.  “Congressional offices can provide services to families with matters before federal agencies, and it is one way we can provide tangible support to members of our community.  It is a privilege for me and for our district team to be able to help, especially in these difficult times.  We are glad to receive the calls, and we are dedicated to serving our neighbors in every way we can.”

Below are some testimonials from constituents Congresswoman Fletcher and her team have helped: 

“We are so grateful for Lizzie Fletcher and her team!  My husband lost his job in June of 2020 due to the pandemic.  My salary was basically cut in half and we just had a new baby.  We had filed our 2020 taxes, but the IRS had already issued a stimulus to us that was less than a third for a family of four under the American Rescue Plan that was passed.  We desperately needed the full stimulus we qualified for, so we contacted Lizzie Fletcher's office and her team was very responsive.  They contacted us right away and went to work for us.  We have been struggling this past year and the stimulus was finally going to provide us with some breathing room.  My husband is a Veteran and he has been struggling with not being able to work and when we didn’t get the full stimulus, we broke down.  We needed someone to go to bat for us and Lizzie did!  Within two weeks we saw a new deposit for the remaining stimulus money we qualified for and I started to cry.  Finally, someone was listening to us – someone heard our plea for help and we are forever grateful!  The stimulus is designed to help families like ours today and not tomorrow – that is what Lizzie and her team did.  From the bottom of our hearts – thank you and may God bless you all!” – Angela F.

“I was having issues with receiving my unemployment payments.  I was told I needed to reach out to Tele-Center but each time I called they were too busy to take my call.  I tried requesting a call back online but I didn't receive any calls… I decided to call my representative, Lizzie Fletcher to ask for assistance.  Spencer G. answered my call.  He was so helpful and patient, he told me to expect TWC's call.  TWC called me a couple days later and I was able to resolve my payment issues.  I was really appreciative of Spencer's follow-up email.  He was professional and dependable.  A few weeks later I received a correspondence from TWC to call them regarding my current payments.  Again I was not able to contact anyone on Tele-Center because they were so busy.  I tried requesting a call back but that didn't work either.  I emailed Spencer and asked for his assistance again.  He again was so helpful.  Two days later I was able to speak with TWC and resolve my issues.  I really don't know what I would have done without Spencer's help.  I hope he is acknowledged for his work.  His assistance left a lasting, positive impression of Congresswoman Lizzie Fletcher's office.” – Maria A. 

“I was having issues with my tax refund, I didn’t have any information about it and it was almost a year since I filed my taxes.  So I decided to write a letter to Congresswoman Lizzie Fletcher because I heard that she really helps people.  Definitely it was the best thing to do, Ms. Fletcher’s staff contacted me so fast and they started working my case.  They did everything to help me. Today thank God and Ms. Fletcher and all her staff I finally had my case solved.  Thank you so much!” – Maria V.

“I had been having trouble collecting my unemployment benefits and for almost 2 months I contacted TWC about this issue.  Every 2 weeks when I would call all they would tell me is to continue to wait.  It wasn’t until I finally reached out to your office and Spencer G. was able to get someone to contact me within a couple of days and received my first payment a couple days later.  I can’t thank Spencer and everyone else who helped behind the scenes for helping me resolve my issue.” – Michael W.

“I contacted Congresswoman Fletcher’s office on 5/12/21 requesting assistance in expediting my renewal applications for my DACA as my EAD was less than 30 days due to expire.  One week later I received notice from the USCIS that my application was approved and my new EAD was on its way.  Thank you Congresswoman Fletcher!” – Sandra V.

See these and more stories from constituents helped here.  Those seeking assistance with federal agencies can begin the process here.